Lost your Emirates ID? Here’s How To Get a New One

Lost your Emirates ID? Here’s How To Get a New One
lost Emirates ID

The Emirates ID is crucial for accessing essential government services, making its loss a significant inconvenience. However, the UAE authorities have made it easier to replace a lost ID by providing a simple and efficient process, ensuring minimal disruption for residents and citizens.

Replacement for lost Emirates ID card steps

To request a replacement for lost Emirates ID card follow these simple steps: [1]

  • Go to the Issue a Replacement for lost/damaged ID card page “from here”.
  • Click on “Start Service”.
  • Login using your ICP account or UAE Pass.

Replacement for lost Emirates ID card steps

  • Continue with Issue a Replacement For Lost/Damaged ID Card service.
  • Follow the system instructions.
  • Fill out the required information’s.
  • Add the required documents.
  • Proceeds with the payment fees system.
  • Provide your biometrics and signature.
  • Get the confirmation via your applied contact information’s.
  • Collect your replacement ID card from an Emirates post center.

Replacement for lost Emirates ID card via ICP app steps

Here are the steps to request a replacement for a lost Emirates ID using ICP app:

  • Download the application via one of the following links:
    • Download ICP app for android “from here”.
    • Download ICP app for iPhone “from here”.
  • Open the app from your phone.
  • Grant the required permissions for app.
  • Select your preferred language. 
  • Login through your ICP account or UAE Pass.

Replacement for lost Emirates ID card steps

  • Continue your application through the electronic services.
  • Click on “Issue a Replacement For Lost/Damaged ID Card”.
  • Follow the instructions.
  • Fill out your information’s.
  • Attach the required documents.
  • Continue with the payment fees for the service.
  • Apply your biometrics and signature.
  • Receive the confirmation through your contact information’s.
  • Get your replacement ID card from an Emirates post center once it’s ready.

Replacement For Lost Emirates ID Card Via Happiness Centers

You can apply for a replacement for lost Emirates ID card with the required  documents via the customer happiness centers shown in the table below:

Center name Address
General Directorate Of Residency And Foreigners Affairs – Abu Dhabi Abu Dhabi – Airport Street Passport Street – Nationality and Residency
General Directorate Of Residency And Foreigners Affairs – Ras Al Khaimah Ras Al Khaimah – Al Mamoura area – General Administration of Residency and Foreigners Affairs building
Falaj Al Mualla Customer Happiness Office Umm Al Quwain – Falaj Al Mualla – Governmental Departments Complex
Ras Al Khaimah Customer Happiness Center Ras Al Khaimah – Al Dhait area – behind the Traffic and Licensing Department
General Directorate Of Residency And Foreigners Affairs – Fujairah Fujairah – Merashid District – Al Sharqi Street – next to Emirates Post
Al Jazeera City Happiness Center Abu Dhabi – Al Nahyan area – at Al Jazira Sports Club
Ghayathi Customer Happiness Office Abu Dhabi – Western Region Integrated Services Center (TAMM) Ghayathi Branch
Dalma Customer Happiness Office Abu Dhabi – Western Region – Integrated Services Center (TAMM) Dalma Branch
AlMarfa Customer Happiness Office Abu Dhabi – Western Region – Integrated Services Center (TAMM) AlMarfa Branch
Alsela Customer Happiness Office Abu Dhabi – Western Region – Integrated Services Center (TAMM) Alsela Branch
Al Barsha Customer Happiness Center Dubai – Al Barsha 3 district – near the Saudi German Hospital
Ajman Customer Happiness Center Ajman – Al Jurf – behind the courthouse
Fujairah Customer Happiness Center Fujairah – Sakamkam area – Sakamkam Street – next to Saint Mary’s School
Alyalyis Customer Happiness Center Dubai – Dubai Investments Park 2 – Al Yalayes Center for Governmental Services – First Floor
Al Baraha Customer Happiness Office Dubai – Deira – Al Baraha Smart Medical Fitness Center for Residency
Hatta Customer Happiness Office Dubai – Hatta – in the building of the Department of Naturalization and Residence
General Directorate Of Residency And Foreigners Affairs – Sharjah Sharjah – Airport Street – Bridge No. 6 – Al Rahmaniya area – next to government departments
Sharjah Customer Happiness Center Sharjah – Al Rahmaniya area – Airport Street – near bridge No. 6
Al Dhaid Customer Happiness Center Sharjah – Al Dhaid Region – Chamber of Commerce and Industry Building
Al Ghubaiba Customer Happiness Center Sharjah – Al Ghubaiba area – in the Al Ghubaiba Preventive Medical Center
General Directorate Of Residency And Foreigners Affairs – Al Dhafra Western Region – next to the Integrated Services Center (Tamm), Madinat Zayed Branch
General Directorate Of Residency And Foreigners Affairs – Umm Al Quwain Umm Al Quwain – Ramla area – next to the Civil Defense building

Replacement For Lost Emirates ID Card Via Typing Centers

You can apply for a replacement for lost Emirates ID card with the required  documents through the authorized typing centers shown below:

Office Name Emirate Tell Working Hours
ME SERVICES L.L.C Abu Dhabi 97124978888 8:00 AM – 8:00 PM
AL TAWAKKAL TYPING BRANCH 1 Abu Dhabi 97124484463 7:00 AM – 7:00 PM 
AL LAASEQ TYPING Abu Dhabi 97122154555 8:00 AM – 4:00 PM 
QIMAT ALRYADA TYPING Abu Dhabi 97125533958 8:00 AM – 8:00 PM 
AHL ALMAHABA FOR TYPING AND PHOTOCOPYING SERVICES Abu Dhabi 97128782005 8:00 AM – 10:00 PM 
AL GHARBIYYA TYPEWRITING & PHOTOCOPYING Abu Dhabi 97128724404 8:00 AM – 8:00 PM 
MARHABA TYPING OFFICE Al Ain 97137515172 9:00 AM – 5:00 PM 
OASIS COPYING TYPING CENTRE Al Ain 97137229747 8:00 AM – 8:00 PM 
THE GREEN FILE TYPING & PHOTOCOPY OFFICE Al Ain 97137815407 7:30 AM – 7.30 PM
ALREAYA SERVICES CENTER Al Ain 97131111111 8:00 AM – 8:00 PM
U A E 21 BUSINESSMEN SERVICES L.L.C Dubai 97143973153 9:00 AM – 1:00 PM
PREMIUM BUSINESSMEN SERVICES L.L.C Dubai 97145264457 8:00 AM – 5:00 PM
IMMIGRATION CENTER  TYPING AND BUSINESS MEN SERVICES Dubai 97142576300 8:00 AM – 9:00 PM
DUBAI INTNL -FINANCIAL CENTRE Dubai 97143622222 7:30 AM – 3:00 PM 
NAJAMAT AL FALLAH TYPING & PHOTOCOPYING Sharjah 97165435771 8:00 AM – 10:30 PM 
AL TAISEER BUSINESSMEN SERVICES Sharjah 97165251111 8:00 AM – 11:00 PM 
EMITAC BUSINESSMEN SERVICES CENTER L.L.C Sharjah 97165374779 8:00 AM – 8:00 PM 
AL SAMHA BUSINESS MEN SERVICES Sharjah 97165288433 8:00 AM – 8:00 PM 
INJAZ AL KHOOR BUSINESS MEN SERVICES Sharjah 97192379777 8:00 AM – 8:00 PM 
AL RUZIN AL LAMA DOCUMENTS TYPING AND COPYING Sharjah 97123418666 8:00 AM – 8:00 PM 
AL MADINAH DOCUMENTS TYPING & COPYING Sharjah 97192389360 8:00 AM – 8:00 PM 
TATWEER BUSINESS MAN SERVICES L.L.C Ajman 97167488100 8:00 AM – 8:00 PM 
AL HAJIS BUSINESS MAN SERVICES Ajman 97167011222 8:00 AM – 8:00 PM 
MONALIZA DOMESTIC WORKERS SERVICES CENTER Ajman 97167433447 8:00 AM – 8:00 PM 
E Q C GOVERMENT ENTERPRISES TRANSACTIONS CLEARING L.L.C Ajman 97167444407 8:00 AM – 8:00 PM 
ALSABEEL TYPING CENTRE Umm Al Quwain 97167663453 8:00 AM – 10:00 PM 
SMART SERVICE CLEARING CENTER Umm Al Quwain 97143459302 8:00 AM – 8:00 PM 
QUALITY 2 DOMESTIC WORKERS SERVICES Umm Al Quwain 97167672275 8:00 AM – 8:00 PM 
SHAMAL TYPING & DOCUMENTS CLEARING Ras al Khaimah 97172226536 8:00 AM – 10:30 PM 
TARABOT FOR DOMESTIC WORKERS SERVICES Ras al Khaimah 97172210717 8:00 AM – 8:00 PM 
ALSAFEER TYPING AND DECUMENTS CLEARING Ras al Khaimah 97179932172 8.00 AM – 11:00 PM 
ALSEER CLEARING DOCUMENTS Ras al Khaimah 97172283644 8:00 AM – 4:00 PM 
ALMUSTNAD BUSINESSMEN SERVICE Fujairah 97199917899 8:00 AM – 9:00 PM 
AL DHANHANI DOMESTIC WORK SERVIES Fujairah 97192226338 8:00 AM – 8:00 PM 
EAST COAST BUSINESS SERVICES CENTER Fujairah 97192222659 8:00 AM – 8:00 PM 

Requirements for Lost Emirates ID Replacement

To replace a lost Emirates ID, the following specific requirements are needed:

UAE Citizens Original or copy of the lost/damaged ID card, if available.
A recent photo (4.5 x 3.5 cm) with a white background for individuals under 15, senior citizens, or those with disabilities (medical report needed).
Original birth certificate and one parent’s passport or Emirates ID for minors.
Certified social security certificate or valid medical report for exemptions from fees
Original agency certificate and the owner’s passport if the application is submitted by a representative.
GCC Citizens Original or copy of the lost/damaged Emirates ID card.
Original valid passport of the applicant.
Original valid Gulf ID for individuals over 21, or for a parent if under 21.
A photo (4.5 x 3.5 cm) with a white background for minors, senior citizens, or people of determination with valid medical proof.
Original birth certificate and a parent’s Emirates ID or passport for applicants under 15.
A valid medical report or a diplomatic/consular card for applicable fee waivers.
An original agency certificate and the applicant’s original passport if a representative is submitting the application.
Supporting documents proving residence as submitted during the issuance of the lost/damaged card.
Residents Original or copy of the lost/damaged Emirates ID.
Original valid passport.
Original valid residence permit.
A personal photo (4.5 x 3.5 cm) with a white background for minors, senior citizens, and people with disability who cannot access service centers (supported by medical proof).
Birth certificate and parent’s passport or Emirates ID for applicants under 15.
Original diplomatic, consular, or membership card of international organizations for heads and members of missions exempt from fees.
Valid medical report from UAE health authorities for senior citizens or individuals with disabilities.
Original agency certificate and the applicant’s original passport if submitted by a representative.

Replacement for Lost Emirates ID Fees

The fees for issuing a replacement for a lost or damaged Emirates ID card, are as follows:

  • AED 300: Card issuance fee.
  • AED 40: Service fee.
  • AED 30: Typing centers fee.
  • AED 150: Urgent service fee, applicable at customer happiness centers.

Lost Emirates ID Replacement Link

You can apply issuing a replacement for lost/damaged Emirates ID request through ICP link icp.gov.ae, by filling out the application with the necessary data, uploading the required documents, in addition to paying the required fees.

Conclusion

Replacing a lost Emirates ID has become a simple process thanks to the services provided by the Federal Authority for Identity and Citizenship. By following the easy steps through the website or app, you can receive a new ID quickly with minimal hassle. Make sure to have the required documents ready and pay the fees on time to speed up the process.

Questions & Answers

What should I do if I lose my Emirates ID?

If you lost your Emirates ID, you should request a replacement via the ICP website or app by following the instructions and providing the necessary documents.

How can I apply for a replacement for a lost Emirates ID?

You can apply for a lost Emirates ID replacement through the ICP website or app, by logging into your account, selecting the service for replacing a lost/damaged ID, and following the prompts.

How long does it take to get a replacement Emirates ID?

The replacement for a lost Emirates ID process can take up to 7 days, depending on whether you choose regular or urgent services.

What are the fees for replacing a lost Emirates ID?

The fees for replacing a lost Emirates ID is 300 AED for card issuance, 40 AED for the service, 30 AED for typing center fees, and 150 AED for urgent service.

Can I replace my Emirates ID without a passport?

If you are a UAE citizen, a passport may not be required, but for residents, you need to provide a valid passport and residence permit.

Do I need to submit a photo with my Emirates ID replacement request?

Yes, with your Emirates ID replacement request you need to submit a recent photo (4.5 x 3.5 cm) with a white background, especially for minors, seniors, and people with disabilities.

Can I apply for a replacement Emirates ID for a minor?

Yes, the application for a lost Emirates ID replacement can be made for a minor by submitting their birth certificate, a parent’s passport or Emirates ID, and the required documents.

Can I replace my Emirates ID if it is damaged?

Yes, you can replace a damaged Emirates ID the same as for a lost one, and you need to provide the damaged ID card as proof.

Where can I collect my replacement Emirates ID?

You can collect your replacement Emirates ID from an Emirates Post center once it's ready.

Can I track the status of my replacement Emirates ID application?

Yes, you can track the status of your Emirates ID replacement application through the ICP website or app.

What documents are required to replace an Emirates ID for a GCC citizen?

A GCC citizen must provide a copy of the lost Emirates ID, a valid passport, and other supporting documents based on their age and status.

How do I pay for the replacement of my Emirates ID?

Payment for the replacement of your lost Emirates ID can be made online via the ICP website or app using various payment methods.

Can I apply for a replacement Emirates ID through a representative?

Yes, you can apply a replacement for lost Emirates ID application through a representative by submitting the original agency certificate and passport.

Is there a fee exemption for certain individuals?

Yes, certain individuals, like senior citizens or people with disabilities, may be exempt from some fees with a valid medical report.

How long is the validity of the replacement Emirates ID?

The replacement ID will have the same validity period as the lost or damaged card.

Are there any penalties for losing the Emirates ID multiple times?

No, there are no specified penalties for losing the ID card multiple times according to the service guidelines.

Can I get a refund if I cancel my replacement application?

Yes, the issuance fees can be refunded, but other fees such as service or urgent service fees may not be refundable.

What is the waiting time at customer happiness centers for urgent service?

The waiting time is approximately 5 minutes, and the service completion time is 10 minutes.

Are there any extra fees for applying through e-services?

Yes, there is an additional AED 100 fee for e-services when applying online.

Is biometric data required for a replacement Emirates ID?

Yes, biometric verification may be required as part of the application process.

References